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Frequently Asked Questions

Ordering Wedding Invitations

Services and Products Provided by Invitation Professionals

Wedding Invitation Protocol

Wedding (and other invitations) File Formats

When should wedding invitations be ordered?
Invitations should be ordered when all of the details of the ceremony and reception have been confirmed. You will need to know the following information before ordering: date, time and place of your service and reception, as well as an accurate guest list count. Wedding invitations should be ordered at least three months before the wedding.

How soon can I expect to receive my invitations once I have placed my order?
You need to allow 3 to 5 days for the printing of your invitation ensemble. You will also need to allow time for shipping. Orders are shipped UPS ground and can take up to 5 days. If you're in a hurry, you might consider 3 day select, 2nd Day Air or Next Day delivery.

When should the wedding invitations be mailed out?
You should mail your invitations about six to eight weeks prior to the ceremony. If you are inviting a lot of guests from out of state, you should allow 8 weeks, so travel arrangements can be made well in advance.

If I find a mistake after I’ve submitted my order, what should I do?
Contact us immediately! Many orders go directly from your computer to the pressroom. We will make every effort to intercept your order so it can be corrected.

If I don't order my inner envelopes lined, does that mean I only receive one size of envelope?
No. You receive both an inner and an outer envelope with the invitation part of your order. The choices of lining, and printing on the outer envelope are options.

What are Respond Folders and how are they used?

Respond cards are used to give you an accurate count of guests attending the reception. If different entrees are being offered, the choices can be listed on the card. If you can't fit all of the options on the form, contact me by email or phone before placing your order.

You will need to decide who will be receiving the cards once they are mailed. Don't forget that you need to put a stamp on the respond card envelope. Another option is a respond postcard.

What are traditional invitation colors?

There are three basic colors that fall into this category: white (bright white), wedding white (ivory or cream colored), and ecru (beige). It is important to read the description of the invitation you're considering. Sometimes the wedding white is referred to as traditional white.

If I send you a photo or artwork, how should I do it?
Each supplier will tell you the types of software files they accept. Here are some general recommendations:

PDF Files: Adobe Acrobat, Portable Document Format (PDF) is the de-facto standard for electronic distribution of documents because it’s the best way to keep the look and feel you created intact. PDF files are compact, cross platform and can be view by anyone with a free Acrobat Reader. PDF files also embed linked files and fonts so the printer does not need the same font you used to output your work correctly. PDF files can be easily printed by almost all commercial printers.

Almost all current software produced in the last 2-3 years allows you to save a file as a PDF. When ordering from us, if possible, send a PDF file. (See File Conversion, below to discover if your software will convert files to PDF.)

File conversion, how can I do it?
Most file conversion formats are found in software programs under the headings,

FILE> SAVE AS>FORMAT
or
FILE>EXPORT>FORMAT.
In some software programs (i.e. Microsoft Word) you can create a PDF file as follows:
FILE>PRINT>SAVE AS PDF.

How can I get FREE Adobe Acrobat Reader software or purchase Adobe Acrobat software?
Go to: http://www.adobe.com/products/acrobat/readstep2.html